Delivery Information

Order Processing and Delivery Options

Most orders are processed within 1 business day, depending on product availability, and are delivered on business days (Monday through Friday, excluding major holidays). Customers will receive an email confirmation upon order. All orders are subject to credit card authorisation; only authorised orders will be processed and shipped.

Singapore Standard Delivery

Deliveries will be made within 2-3 business day after you place your order (excluding weekends) via SingPost Smart Pac. Delivery will be charged at a flat-rate of SGD$5.00 (for purchases below S$50.00 nett).

P.O. Boxes Addresses

We are not able to ship to P.O. Boxes or APO/FPO addresses at this time. We apologise for any inconvenience.

International Orders & Shipping (Outside Singapore)

Shipping is now available to Peninsular Malaysia at a flat-rate of SGD$15.00. Deliveries will be made within 2-3 business days after you place your order (excluding weekends).

For shipping to other destinations, kindly contact us at info@korres.com.sg or here.

Shipping to Multiple Addresses

At this time we do not offer shipping to more than one location per order. We apologise for the inconveniences.

Order Tracking

You will receive an order confirmation upon payment. You can log in to “My Account” and check the status of your order. If you have questions about your order, please contact KORRES Natural Products Singapore via email info@korres.com.sg or call +65 63760881.

RETURN POLICY

While we hope you are always satisfied with your KORRES purchase, we realise you may need to return a product. In that event, please review the information below.

Returns must be made within 7 days of your receipt date for a refund.
Returns must be returned in their original condition, unopened.
We cannot refund original shipping costs with the return.
We can only accept returns from purchases made at www.korres.com.sg

Please bring your receipt and returns to our Head Office for an exchange at:

102F Pasir Panjang Road #04-11
Citilink Warehouse Complex
Singapore 118530
Tel: +65 6376 0881

If you have received damaged merchandise, please contact us at info@korres.com.sg or call +65 6376 0881 and we will respond with the appropriate return instructions.

If you have any questions, please contact us by email at info@korres.com.sg or call +65 6376 0881.

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