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Does anyone else see the information that I provide to Korres?
Is it safe to use my credit card?
Yes. When you submit any personal information (name, address and credit card) during Checkout, the data is encrypted and sent over a secure connection to our Web site server. Read more on How To Shop Online.
What is your return/exchange policy?
If for any reason you are not completely satisfied with your Korres Online purchase, simply return the unused products and we will be happy to remit your account for the full amount of your purchase. If you prefer, you may exchange your purchase for other Korres products. More information about Returns and Exchanges.
Can you send me samples?
Regrettably, samples are not available for general distribution. If your desire is to "try before you buy," please know that it is a Korres Online policy to accept returns or exchanges for products that you are not satisfied with. If you would like product recommendations, we invite you to contact us.
We are sorry, but Korres does not currently produce a complete product catalog. However, you may view the entire selection of Korres products on our Web site (www.korres.com).
Why is my favorite product discontinued? What can I use now?
Decisions to discontinue or introduce a product or size are made in response to consumer preferences and purchasing patterns throughout the country. Please email us the name/shade of your favorite product that has been discontinued and they will be happy to provide alternative recommendations.